March Column Michiana House & Home: Who ya gonna call?

phone           As a general rule, good things do not happen at 2:30 in the morning.

No one tends leaves the house that early unless they work the graveyard shift, have a family member in the hospital, or need to respond to another emergency. And if the phone rings at that ungodly hour, it’s a pretty safe bet it’s not the call telling you that you’ve won the Publisher’s Clearinghouse Sweepstakes.

So, the other night when I was jolted awake by the phone, I knew it wasn’t good news. I fumbled for the handset in the dark, pushed the talk button and croaked out a greeting. It was a dispatcher from my alarm company who wanted to let me know that my phone was out of order.

“Let me get this straight,” I replied, dropping my head back to my pillow. “You called to tell me that my phone isn’t working?”

The woman sounded perplexed by my response. “Yes, ma’am. You see, we received a code that the phone line was down and we wanted to call and tell you about the problem.”

Had it been any other time of the day, I would’ve laughed, but nothing is funny at 2:30 a.m. I told her I appreciated her concern, assured her I was in no immediate danger and politely explained that since we were talking from the phone line in question, she could feel free to disregard the code.

“I hadn’t thought about that,” she said. “That’s a good point. I am so sorry for bothering you.”

“Not a problem,” I told her, preparing to hang up.

However, she wasn’t quite finished. “Now, before I go could you please tell me your passcode so I can confirm that I am speaking with the homeowner?”

Now I am all for precautions, but I’m not always prepared for a pop quiz in the middle of the night. I rattled off the first four digits that jumped into my head and was told they were incorrect. I tried another set that was either my son’s birthday or my high school locker combination, but that wasn’t right either. I tried three more times, told her to give me a hint and asked to use one of my lifelines before finally giving up on trying to pass the math portion of her SAT.

“No offense, ma’am, but it is 2:30 in the morning. I applaud what you are doing here however; I can assure you that I really am the homeowner. If I were a burglar, I wouldn’t have answered the phone in the first place. I wouldn’t have taken the time to reason with you and I wouldn’t conveniently know Julie Young’s birthdate, her son’s cell phone number, her billing address and her mother’s maiden name!”

After giving her the digits of my landline, the one she had dialed only five minutes before, the dispatcher let me off the hook. I tried to go back to sleep but I couldn’t help hoping that the next time she fears there is something strange in the neighborhood, she calls Ghostbusters instead of me!

Like Julie on Facebook: http://www.facebook.com/authorjulieyoung

Follow on Twitter: @julieyoung14

 

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